FAQ

If you're financing, the title is sent directly to the lienholder (the bank or financing company) and will be held by them until the loan is paid off in full.

Title processing times vary by state. Each DMV has different timelines and requirements. For the most accurate information, please contact our dealership directly at Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525 and our dedicated team can help answer your questions related to out-of-state purchases.

On average, Illinois title processing takes 4 to 6 weeks, but this may vary depending on the specific circumstances of the transaction on a case-by-case basis.

Absolutely. We provide a Free Carfax report for every vehicle in our inventory, so you can buy with confidence, the option is available under every car.

We offer a wide range of pre-owned vehicles, from luxury brands like BMW, Mercedes-Benz, Audi, Porsche, and Lexus to more affordable options like Honda, Toyota, and Ford.

Yes! Every vehicle goes through a thorough multi-point inspection and reconditioning process to ensure it meets our high standards for quality and reliability.

No, This is an added benefit given to our customers only at the time of purchase at a discounted rate and is advised to be purchased at that moment.

No , extended warranties are not included in the listed price. They are available for purchase at the time of sale, and our team will walk you through the best options based on your vehicle and usage.

LoJack enhances security and efficiency with real-time GPS tracking, 98% recovery rate, dealership alerts, and a dedicated recovery hotline. Improve inventory management and customer retention with the MyDealer app.

NVP GAP Protection covers the difference between your insurance settlement and the remaining balance on your auto loan in the event of a total loss. Also includes deductible coverage and dealership loyalty benefits.

NVP offers reliable vehicle protection plans from basic Powertrain to full Exclusionary coverage. All plans include 24/7 roadside assistance, rental reimbursement, and protection for thousands of components to keep you driving worry-free.

Enjoy peace of mind with our 15-day/500-mile powertrain warranty, covering the internally lubricated parts of the engine and transmission. This warranty ensures you’re protected against unexpected issues within the initial days of ownership, allowing you to drive with confidence. We also offer extended coverage through trusted providers like NVP Warranty, GAP by NVP and LoJack by Spireon. These plans provide added peace of mind and protection well beyond the basic coverage that a customer can purchase. Learn more through https://www.yourchoiceautos.com/protection-plans

At Your Choice Autos, we specialize in carefully selected pre-owned luxury vehicles. We focus on quality, transparency, and a no-pressure buying experience. Our goal is to match each customer with the right vehicle—whether it’s a high-end luxury model or an affordable, reliable option.

Yes. We’re always looking for clean, quality vehicles and may offer to purchase your car outright - even if you’re not buying from us. Visit us for an on-site appraisal or fill out the form Here and one of our dedicated team members will get in touch with you!

Appointments are always recommended to ensure that we have the car clean and pulled up for you to test drive, you can call in to schedule an appointment at a location near you - Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525. But Walk-ins are always welcome too! scheduling helps us ensure personalized service and that the vehicle is available when you arrive.

Of course! We encourage test drives so you can feel confident in your purchase decision.

Typically, you’ll need a valid driver’s license, proof of income (like recent pay stubs or bank statements), proof of residence, and insurance information, additional documents can be requested based on the credit score and vehicle that a customer is looking for. While financing, banks and lenders might have additional documents required that depend on each case. Call us at the numbers given below to learn more about your options or get preapproved now! through our credit application https://www.yourchoiceautos.com/financing . Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525

Yes, you can apply directly through our website using our secure online finance application found here- https://www.yourchoiceautos.com/financing. Just select the location closest to you and fill the application! It’s fast, easy, and get pre-approved.

Yes, we work with a variety of lenders to offer flexible financing options for all credit types—including good credit, bad credit, and no credit.

You can follow us on Facebook where we post our offers, discounts and new inventory on a frequent basis. Link Facebook: https://www.facebook.com/YourChoiceAutosChicago

You can call us at our locations Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525 message us through our website, or visit us in person during business hours. We’re also active on social media—follow us on Facebook!

Yes, we offer local and even out-of-state vehicle delivery options. Just ask our team about availability and delivery fees.

Absolutely! We work with out-of-state buyers frequently and can assist with shipping and paperwork.

With the right paperwork, most purchases can be completed within an hour. We work efficiently to get you on the road as quickly as possible.

We have multiple locations at areas closest to you; We are present in Joliet, Waukegan, Elgin, Crestwood and Elmhurst.

Joliet: 1506 W Jefferson St, Joliet, IL 60435

Waukegan: 2741 Belvidere Rd, Waukegan, IL 60085

Elgin: 881 E Chicago St, Elgin, IL 60120

Crestwood: 14112 Pulaski Rd, Crestwood, IL 60445

Elmhurst: 530 W Grand Ave, Elmhurst, IL 60126