FAQ
Do you accept trade-ins?
Yes, we welcome trade-ins! Bring your vehicle in for an on-site appraisal, or use our online trade-in form to have our dedicated team member get in touch with you for an appraisal at https://www.yourchoiceautos.com/trade-in. The final offer depends on the on-site inspection by the dealership.
What happens to the title if I’m financing the vehicle?
If you're financing, the title is sent directly to the lienholder (the bank or financing company) and will be held by them until the loan is paid off in full.
How long does it take to receive the title for an out-of-state purchase?
Title processing times vary by state. Each DMV has different timelines and requirements. For the most accurate information, please contact our dealership directly at Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525 and our dedicated team can help answer your questions related to out-of-state purchases.
How long does it take to process an Illinois title?
On average, Illinois title processing takes 4 to 6 weeks, but this may vary depending on the specific circumstances of the transaction on a case-by-case basis.
Can I see the Carfax or vehicle history report?
Absolutely. We provide a Free Carfax report for every vehicle in our inventory, so you can buy with confidence, the option is available under every car.
What types of vehicles do you sell?
We offer a wide range of pre-owned vehicles, from luxury brands like BMW, Mercedes-Benz, Audi, Porsche, and Lexus to more affordable options like Honda, Toyota, and Ford.
Are your vehicles inspected before being sold?
Yes! Every vehicle goes through a thorough multi-point inspection and reconditioning process to ensure it meets our high standards for quality and reliability.
Can I add an extended warranty after buying the car?
No, This is an added benefit given to our customers only at the time of purchase at a discounted rate and is advised to be purchased at that moment.
Are the extended warranties included in the vehicle price?
No , extended warranties are not included in the listed price. They are available for purchase at the time of sale, and our team will walk you through the best options based on your vehicle and usage.
What is the LoJack by Spireon Protection Plan?
LoJack enhances security and efficiency with real-time GPS tracking, 98% recovery rate, dealership alerts, and a dedicated recovery hotline. Improve inventory management and customer retention with the MyDealer app.
What is the GAP by NVP Protection Plan?
NVP GAP Protection covers the difference between your insurance settlement and the remaining balance on your auto loan in the event of a total loss. Also includes deductible coverage and dealership loyalty benefits.
What is the NVP Warranty?
NVP offers reliable vehicle protection plans from basic Powertrain to full Exclusionary coverage. All plans include 24/7 roadside assistance, rental reimbursement, and protection for thousands of components to keep you driving worry-free.
Do your vehicles come with a warranty?
Enjoy peace of mind with our 15-day/500-mile powertrain warranty, covering the internally lubricated parts of the engine and transmission. This warranty ensures you’re protected against unexpected issues within the initial days of ownership, allowing you to drive with confidence. We also offer extended coverage through trusted providers like NVP Warranty, GAP by NVP and LoJack by Spireon. These plans provide added peace of mind and protection well beyond the basic coverage that a customer can purchase. Learn more through https://www.yourchoiceautos.com/protection-plans
What makes Your Choice Autos different from other dealerships?
At Your Choice Autos, we specialize in carefully selected pre-owned luxury vehicles. We focus on quality, transparency, and a no-pressure buying experience. Our goal is to match each customer with the right vehicle—whether it’s a high-end luxury model or an affordable, reliable option.
Can I sell my car to you even if I’m not buying one?
Yes. We’re always looking for clean, quality vehicles and may offer to purchase your car outright - even if you’re not buying from us. Visit us for an on-site appraisal or fill out the form Here and one of our dedicated team members will get in touch with you!
Do I need to schedule an appointment to see a vehicle?
Appointments are always recommended to ensure that we have the car clean and pulled up for you to test drive, you can call in to schedule an appointment at a location near you - Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525. But Walk-ins are always welcome too! scheduling helps us ensure personalized service and that the vehicle is available when you arrive.
Can I test drive a vehicle before purchasing?
Of course! We encourage test drives so you can feel confident in your purchase decision.
What documents do I need to finance a car?
Typically, you’ll need a valid driver’s license, proof of income (like recent pay stubs or bank statements), proof of residence, and insurance information, additional documents can be requested based on the credit score and vehicle that a customer is looking for. While financing, banks and lenders might have additional documents required that depend on each case. Call us at the numbers given below to learn more about your options or get preapproved now! through our credit application https://www.yourchoiceautos.com/financing . Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525
Can I apply for financing online?
Yes, you can apply directly through our website using our secure online finance application found here- https://www.yourchoiceautos.com/financing. Just select the location closest to you and fill the application! It’s fast, easy, and get pre-approved.
Do you offer financing?
Yes, we work with a variety of lenders to offer flexible financing options for all credit types—including good credit, bad credit, and no credit.
How do I know about exclusive offers and sales?
You can follow us on Facebook where we post our offers, discounts and new inventory on a frequent basis. Link Facebook: https://www.facebook.com/YourChoiceAutosChicago
How can I get in touch with you?
You can call us at our locations Joliet: (815) 414-5849 ; Waukegan: (847) 748-1997, Crestwood: (708) 402-8298, Elmhurst: (630) 999-9525 message us through our website, or visit us in person during business hours. We’re also active on social media—follow us on Facebook!
Do you offer home delivery?
Yes, we offer local and even out-of-state vehicle delivery options. Just ask our team about availability and delivery fees.
Can I buy from you if I live out of state?
Absolutely! We work with out-of-state buyers frequently and can assist with shipping and paperwork.
How long does the buying process take?
With the right paperwork, most purchases can be completed within an hour. We work efficiently to get you on the road as quickly as possible.
Where are you located?
We have multiple locations at areas closest to you; We are present in Joliet, Waukegan, Elgin and Crestwood.
Joliet: 1506 W Jefferson St, Joliet, IL 60435
Waukegan: 2741 Belvidere Rd, Waukegan, IL 60085
Elgin: 881 E Chicago St, Elgin, IL 60120
Crestwood: 14112 Pulaski Rd, Crestwood, IL 60445
What financing options does Your Choice Autos offer near Chicago and surrounding areas?
At Your Choice Autos, we provide a wide range of financing options for all credit types, including good credit, bad credit, no credit, first-time buyers, and customers previously declined elsewhere. Whether you’re shopping near Chicago in Waukegan, Joliet, Elgin, or Crestwood, our finance team works closely with local and national lenders to help you get approved quickly and with competitive rates.
Can I get approved for a car loan with bad credit in Chicagoland?
Yes! Our 100% approval guarantee ensures that every customer near Chicago and and surrounding Illinois communities of Waukegan, Joliet, Elgin, and Crestwood can qualify for financing. Even if you have a low credit score or past credit challenges, our finance specialists will guide you through options that fit your budget and help you drive home the vehicle you want.
Do you offer financing for first-time car buyers in Illinois?
Absolutely. First-time buyers near Chicago, Joliet, Waukegan, Elgin, and Crestwood can take advantage of our flexible financing programs. We help first-time buyers navigate credit applications, explain down payment options, and secure financing that works for their unique situation.
How much down payment is required for financing at Your Choice Autos?
The required down payment varies depending on the vehicle, your credit profile, and lender requirements. Many customers near Chicago in Waukegan, Joliet, Elgin and Crestwood use a tax refund, trade-in, or savings to reduce their down payment and monthly payments. Our finance team will review your options and recommend the best plan to keep payments affordable while getting you approved quickly.
Can I finance a trade-in vehicle at Your Choice Autos in Illinois?
Yes! We accept trade-ins at all four of our Illinois locations: Waukegan, Joliet, Elgin, and Crestwood. Your trade-in can be applied directly toward your down payment, reducing the overall loan amount and helping you get approved faster. Our team provides a fair, top-dollar valuation based on the current market value of your vehicle.
How long does the car financing process take at Your Choice Autos?
Most customers near Chicago in Waukegan, Joliet, Elgin, Crestwood and beyond can complete financing in under an hour once all documents are submitted. We streamline the process by pre-approving loans online or in person, reviewing your credit profile, and connecting with our network of lenders. This ensures you can drive home your car the same day you apply.
Can I get pre-approved for a car loan online near Chicago, IL?
Yes! Pre-approval is available online through our website. Completing our quick application allows you to know your financing options before visiting any of our four dealerships in Waukegan, Joliet, Elgin and Crestwood, near Chicago. Pre-approval helps you shop with confidence and speeds up the buying process when you find your ideal vehicle.
Do you provide financing for all types of used cars?
We finance used cars of all makes and models at every Your Choice Autos location. Whether you’re looking for a used car, SUV, or truck, our automotive finance specialists in Waukegan, Joliet, Elgin, and Crestwood will help you secure the best possible loan terms for your budget and credit situation.
What makes Your Choice Autos’ financing different from other dealerships near Chicago?
At Your Choice Autos, we combine local expertise with a customer-first approach to make car financing simple and stress-free. Our dealership offers financing for all credit types, including good credit, bad credit, no credit, and first-time buyers, along with a 100% approval guarantee. With flexible down payment options and four convenient Illinois locations in Waukegan, Joliet, Elgin, and Crestwood, our finance specialists guide you through every step of the process. From explaining your loan options to helping you choose the best vehicle for your budget, we aim to provide transparent, trustworthy service that ensures drivers across Chicagoland can get approved and drive home in a reliable vehicle today.