Our return policy starts the moment you take possession of your vehicle.
7 days
to Return or Exchange
Up to 300 miles
for Return
Up to 500 miles
for Exchange
Vehicles under $11,999 + Commercial Vehicles
Not eligible for 7-day Return policy
Vehicles under $10,000 + Commercial Vehicles
Not eligible for 7-day Exchange policy
If you decide the vehicle isn’t the right fit, simply notify us by 5:00 p.m. CST on the seventh day after purchase.
This hassle-free process ensures you can explore your new vehicle with confidence and peace of mind. For full details about our return policy or to initiate a return, contact us today!
7-Day Policies
How It Works
Return
Surcharge of $1.50 per mile will be assessed up to 300 miles driven.
A restocking fee of 12% will be calculated based on the total purchase price.
A penalty of $150.00 per missing license plate or registration document will be imposed by the Illinois Secretary of State.
$150 recondition fee will be applied.
Customers are responsible for all additional costs, including shipping fees and charges from third-party services.
Customers are responsible for all toll violation, red light and any other violation.
Customers are encouraged to arrange a third-party inspection prior to purchase or shipment.
How It Works
Exchange
Surcharge of $1.50 per mile will be assessed up to 500 miles driven.
A restocking fee of 10% will be calculated based on the total purchase price.
Customers will be responsible for any additional fees such as shipping in addition to fees incurred by 3rd party contracts.
All customers are welcome to have a 3rd party inspection prior to purchase within 5 miles radius of Your Choice Autos.
If a trade was a part of the first purchase, the value of the trade will be moved to the second purchase.
The vehicle must have no more than 500 miles added from time of purchase for exchange, and must be in the same condition as when sold.
Exchange must be completed at the dealership.
You MUST qualify for the necessary financing on the replacement vehicle.
Excludes any vehicles priced under $11,999 and any commercial vehicles.
Warranties may transfer if applicable.
CANNOT ACCPET AN EXCHANGE OR RETURN
If The Vehicle Has Been
Modified
from the condition it was purchased
Damaged
in an accident, minor or cosmetic damages
Altered
from the condition it was purchased
Mistreated
causing any mechanical and suspension components to fault
Used as collateral for a loan
15-day Powertrain Warranty
Enjoy peace of mind with our 15-day/500-mile powertrain warranty, covering the internally lubricated parts of the engine and transmission. This warranty ensures you’re protected against unexpected issues within the initial days of ownership, allowing you to drive with confidence.
For more details about what’s included or to learn about additional coverage options, feel free to reach out to our team!